Privacy Policy

Effective Date: March 2025

Welcome to Madalina Hair Extensions. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [madalinahairextensions.london] (the “Website”).

By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our Website, we may collect the following types of information:

1.1 Personal Information

We may collect personal data that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Any other information you provide when contacting us or booking a consultation

1.2 Non-Personal Information

We may automatically collect non-personal data about your visit, such as:

  • IP address
  • Browser type
  • Pages visited and time spent on our Website
  • Device information
  • Cookies and tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our services
  • To process inquiries and respond to customer requests
  • To personalize user experience
  • To send promotional emails and special offers (only if you opt-in)
  • To analyze website traffic and improve our services
  • To comply with legal obligations

3. Legal Basis for Processing Personal Data (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: When you provide clear consent for us to process your data for a specific purpose (e.g., subscribing to a newsletter).
  • Contractual Necessity: When processing is necessary to fulfill a contract with you (e.g., responding to your inquiries).
  • Legal Obligation: When we need to comply with legal requirements.
  • Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, marketing, and website analytics.

4. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third-party vendors who help us operate our website and services (e.g., hosting providers, payment processors, marketing services).
  • Legal Compliance: If required by law or legal process, we may disclose your information to comply with regulations.

5. International Data Transfers

If you are accessing our Website from the European Economic Area (EEA), please note that your personal data may be transferred to and stored in countries outside the EEA, including the United Kingdom (UK) and the United States (US). We ensure that any international data transfer complies with GDPR safeguards, such as Standard Contractual Clauses (SCCs) or other legal mechanisms.

6. Your Rights Under GDPR

If you are a resident of the EEA, UK, or Switzerland, you have the following rights regarding your personal data:

  • Right to Access – You can request a copy of the personal data we hold about you.
  • Right to Rectification – You can request correction of inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”) – You can request the deletion of your data in certain circumstances.
  • Right to Restriction of Processing – You can request that we limit how we use your data.
  • Right to Data Portability – You can request a copy of your data in a structured, machine-readable format.
  • Right to Object – You can object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent – If processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond within one month as required under GDPR.

7. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your experience. Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Provide relevant advertisements

You can manage your cookie preferences through your browser settings. Disabling cookies may impact website functionality.

8. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Please review their privacy policies before submitting any personal data.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Madalina Hair Extensions
[email protected]

If you are an EEA or UK resident and have concerns about our data processing, you have the right to lodge a complaint with your local Data Protection Authority (DPA).